If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement.. Contact Best Buy by calling 1-888-BEST BUY (1-888-237-8289).
In store they are wary of people returning damaged drones. It happens way too much. Damage is almost always due to user error and we don't .
If I would have purchased it from the Apple Store, Best Buy, etc, getting a refund would. If it's the manufacturing defect and accord with our return policy, we will take care of it.. Brand new drone crash after 15 minutes flight.
Information about the Best Buy policies for returns, refunds and exchanges.. I received them and the drone loss gps and crashed. I brought the drone and all .